A team of certified property management professionals
Innovative Management provides superior Homeowner Association Management for the Cincinnati and Pittsburgh markets. We provide a wide range of offerings, from full service management to self service software. We thrive on combining the latest property management technology with exceptional customer care, from condominium communities to custom home developments.
We are a group of certified property management professionals with accreditations from the Certified Manager of Community Associations (CMCA®), the only international certification program designed exclusively for homeowner and condominium associations and cooperatives managers. The CMCA recognizes individuals who have demonstrated the fundamental knowledge required to manage community associations. Association homeowners, board members, and management companies seek qualified professionals to manage their communities. CMCA certification gives homeowner and condominium associations confidence that our team has the specialized skills needed to successfully manage properties.
What makes us different
We customize our services to fit your needs.
Regardless of how unique your needs may be, chances are we can customize training, consulting, or mentoring to suit your needs. Our goal is to work to empower our clients to be more savvy consumers of our services. By providing an à la carte style of management, our clients are able to pick which services best fit the needs of their community and leave out those that don’t.
We are vendor neutral.
We don’t have anything to sell other than our management service. Strictly speaking, our client’s best interests are all that matter.
We’re online and just up the street.
When you choose to place your neighborhood in our hands, you can do so with the knowledge that we selectively market to a restricted geographic area and are in close proximity to our communities. In this way we can quickly respond to emergencies and are sensitive to local community standards. We work with you to build relationships with reliable local contractors. Close proximity also means that we can be onsite more often than our competitors.
We have invested considerable resources in a systematic approach to delivering management services efficiently and on time. Our use of advanced industry software and cutting edge Internet communication is a demonstration of our commitment to the future of your association.
Cutting edge technology applications.
We firmly believe that communication is the key to successful communities. We are leaders in utilizing the latest technology to foster and enhance communication between all members of the communities we serve. We never stop looking at new and emerging technology solutions that can help us lower costs and improve convenience.
Working together to create great communities.
We partner with our clients to help them find ways to build a sense of community within their neighborhood. We believe that consistent communication, encouraging volunteerism, and hosting of quality events positively affects members’ perception of their association. Vibrant communities are more pleasant places in which to live resulting in increased property values and homeowner satisfaction.
Meet our property management team
Shane Studer
Chief Executive Officer
As CEO, I oversee all operations, including accounting, billings, resale documents, team member management, and mergers and acquisitions. As a premier leader in community association management, I strive to take Innovative Management into the next millennium.
Over the past decade, I have established an impressive career in property management, contributing significantly to various capital expenditure programs while maintaining industry-leading customer service. With a focus on optimizing property operations, I have continually improved property conditions and asset values while maintaining an open line of communication with all clients.
Sherri Smith
Executive Assistant
As Executive Assistant, I assist our community managers with day-to-day operations.
Gabriela Cavazos
IT Specialist
Gabriela’s previous experience as an administrative assistant provides Innovative Management with a unique and valuable perspective on software interactions for our employees and clients. She continually improves internal workflows and processes by creating new ways to navigate our infrastructure software and resolve any arising issues.
Joshua Krupp
Chief Financial Officer
As CFO, I oversee all accounting and financial decisions, including Accounts Receivable, Accounts Payable, billing, bank reconciliations, bank transfers, budgets, collections, new association initiation, and preparation of financial documents.
Tracy Lindeman
Accounts Payable
As our Accounts Payable Specialist, I oversee all accounting and financial decisions, including Accounts Receivable, Accounts Payable, billing, bank reconciliations, bank transfers, budgets, collections, new association initiation, and preparation of financial documents.
Shelly Millspaugh
Accounts Receivable
As our Accounts Receivable Specialist, I handle customer account inquiries, billing, collections, vendor payments, bank reconciliations, bank transfers, budgets, collections, and the preparation of financial documents.
Darlene Andreola
Accounting Specialist
As an Accounting Specialist, I focus on vendor payments, customer account inquiries, and collections.
Tami Wilson
Directory of Property Management, Single-Family Homes, CMCA
As the director, I manage the day-to-day operations of numerous single-family homeowner associations. I assist property managers with facilitating board and annual owners’ meetings and regularly communicate with Owners, Developers, and Vendors.
Holli Phillips
Property Manager, Single-Family Homes
As a property manager for single-family homes, I manage the day-to-day operations of HOAs — facilitating board and annual owners’ meetings and regularly communicating with Owners, Developers, and Vendors.
Marybeth Torres
Administrative Assistant
As an Administrative Assistant, I answer calls and emails and help clients solve general questions such as web portal login inquiries, general balance inquiries, and how we process all requests, including complaints and Architectural requests.
Christine Marksberry
Director of Property Management, Condominiums & Townhomes
As a property director, I oversee the day-to-day functions of numerous condominium associations. With a solid foundation in property management, I coordinate board meetings and uphold open lines of communication with owners, board members, and vendors. My extensive experience and deep understanding of the industry guarantee valuable support for board members and homeowners, fostering the success and contentment of the communities under my care.
Matt Steinmetz
Property Manager, Condominiums & Townhomes
Bio.
Amanda Craviotto
Administrative assistant
As an Administrative Assistant, I answer calls and emails and help clients solve general questions such as web portal login inquiries, general balance inquiries, and how we process all requests, including complaints and Architectural requests.
Bob LaMontagne
Community Administrator, MBA, CMCA, AMS
As a Community Administrator, I manage the day-to-day operations of numerous associations. I facilitate board and annual owners’ meetings and regularly communicate with Owners, Developers, and Vendors.
Shawn Shaffer
Property Manager
As an on-site property Manager for the Kingsgate Homeowners Association, I manage the day-to-day operations. I have nearly 30 years of work experience related to my field and have spent 18 years in the same community.