A team of certified property management professionals
Innovative Management provides comprehensive Homeowner Association Management and Condominium Association Management for the Cincinnati, Northern Kentucky, and Pittsburgh markets. We provide a wide range of offerings, from full-service management to self-service software. We also provide financial service management to HOAs and COAs nationwide.
We thrive on combining the latest property management technology with exceptional customer care, from condominium communities to custom home developments.
We are a group of certified property management professionals with accreditations from the Certified Manager of Community Associations (CMCA®), the only international certification program designed exclusively for homeowner and condominium associations and cooperatives managers. The CMCA recognizes individuals who have demonstrated the fundamental knowledge required to manage community associations. Association homeowners, board members, and management companies seek qualified professionals to manage their communities. CMCA certification gives homeowner and condominium associations confidence that our team has the specialized skills needed to successfully manage properties.
What makes us different
We customize our services to fit your needs.
Regardless of your unique needs, we can customize training, consulting, or mentoring to suit your needs. Our goal is to work to empower our clients to be more savvy consumers of our services. By providing an à la carte style of management, our clients can pick which services best fit the needs of their community and leave out those that don’t.
We are vendor neutral.
We don’t have anything to sell other than our management service. Strictly speaking, our client’s best interests are all that matter.
We’re online and just up the street.
When you choose to place your neighborhood in our hands, you can do so with the knowledge that we selectively market to a restricted geographic area and are near our communities. In this way, we can quickly respond to emergencies and are sensitive to local community standards. We work with you to build relationships with reliable local contractors. Close proximity also means we can be onsite more often than our competitors.
We have invested considerable resources in a systematic approach to delivering efficient and timely management services. Our use of advanced industry software and cutting-edge Internet communication demonstrates our commitment to your association’s future.
Cutting-edge technology applications.
We firmly believe that communication is the key to thriving communities. We are leaders in utilizing the latest technology to foster and enhance communication between all members of the communities we serve. We never stop looking at new and emerging technology solutions that can help us lower costs and improve convenience.
Working together to create great communities.
We partner with our clients to help them find ways to build a sense of community within their neighborhoods. We believe consistent communication, encouraging volunteerism, and hosting quality events positively affect members’ perception of their association. Vibrant communities are more pleasant places to live, resulting in increased property values and homeowner satisfaction.
Meet our property management team
Shane Studer
Chief Executive Officer
As CEO, I oversee all operations, including accounting, billings, resale documents, team member management, and mergers and acquisitions. As a premier leader in community association management, I strive to take Innovative Management into the next millennium.
Over the past decade, I have established an impressive career in property management, contributing significantly to various capital expenditure programs while maintaining industry-leading customer service. With a focus on optimizing property operations, I have continually improved property conditions and asset values while maintaining an open line of communication with all clients.
Gabriela Cavazos
IT Specialist
Gabriela’s previous experience as an administrative assistant provides Innovative Management with a unique and valuable perspective on software interactions for our employees and clients. She continually improves internal workflows and processes by creating new ways to navigate our infrastructure software and resolve any arising issues.
Tracy Lindeman
Accounts Payable
As our Accounts Payable Specialist, I oversee all accounting and financial decisions, including Accounts Receivable, Accounts Payable, billing, bank reconciliations, bank transfers, budgets, collections, new association initiation, and preparation of financial documents.
Shelly Millspaugh
Accounts Receivable
As our Accounts Receivable Specialist, I handle customer account inquiries, billing, collections, vendor payments, bank reconciliations, bank transfers, budgets, collections, and the preparation of financial documents.
Darlene Andreola
Accounting Specialist
As an Accounting Specialist at Innovative Management, I bring focused expertise to managing the financial health of our HOA & COA communities. With meticulous attention to detail, I handle vendor payment processing, ensuring our service providers receive timely compensation while maintaining accurate financial records for each community we serve.
Tami Wilson
Directory of Property Management, Single-Family Homes, CMCA
As the director, I manage the day-to-day operations of numerous single-family homeowner associations. I assist property managers with facilitating board and annual owners’ meetings and regularly communicate with Owners, Developers, and Vendors.
Holli Phillips
Property Manager, Single-Family Homes
As a property manager for single-family homes, I manage the day-to-day operations of HOAs — facilitating board and annual owners’ meetings and regularly communicating with Owners, Developers, and Vendors.
Christine Marksberry
Director of Property Management, Condominiums & Townhomes
As a property director, I oversee the day-to-day functions of numerous condominium associations. With a solid foundation in property management, I coordinate board meetings and uphold open lines of communication with owners, board members, and vendors. My extensive experience and deep understanding of the industry guarantee valuable support for board members and homeowners, fostering the success and contentment of the communities under my care.
Sherri Smith
Property Manager, Condominiums & Townhomes
As a dedicated Property Manager specializing in condominiums and townhomes, I am committed to maintaining the highest level of professionalism while supporting communities under my care. I work closely with board members and homeowners to ensure smooth daily operations, coordinate maintenance projects, and implement community improvements that preserve property values.
Gina Ciminel
Property Manager, Condominiums & Townhomes, Pittsburg Region
As a dedicated Property Manager specializing in condominiums and townhomes, I bring hands-on expertise to maintaining and enhancing the communities under my care. I work closely with board members and homeowners to ensure smooth daily operations, coordinate maintenance projects, and implement community improvements that preserve property values. I deliver responsive, professional service while maintaining open communication with residents and board members to foster thriving, well-maintained communities.
Bob LaMontagne
Community Administrator, MBA, CMCA, AMS
As a Community Administrator, I manage the day-to-day operations of numerous associations. I facilitate board and annual owners’ meetings and regularly communicate with Owners, Developers, and Vendors.
Shawn Shaffer
Property Manager
As an on-site Property Manager for the Kingsgate Homeowners Association, I manage the day-to-day operations. I have nearly 30 years of work experience related to my field and have spent 18 years in the same community.
Marybeth Torres
Administrative Assistant
As an Administrative Assistant, I answer calls and emails and help clients solve general questions such as web portal login inquiries, general balance inquiries, and how we process all requests, including complaints and Architectural requests.